COVID-19

From Monday 12th April 2021, government guidelines will allow all retail stores to re-open for in-store services, and restaurants will be allowed to operate takeaway services and outside dining only.

Restaurants offering a takeaway service include:

The wellbeing of our visitors and staff remains our top priority, so please read the information below before you visit:

HEALTH AND SAFETY GUIDANCE

When visiting, please ensure you follow the latest government guidelines. We ask that you observe the following measures during your visit:

FREQUENTLY ASKED QUESTIONS

What are you doing to protect your customers?
The health and wellbeing of our staff and visitors is paramount. We are following government guidance with the introduction of:

Do I need to wear a face covering?
Please remember face coverings are mandatory within shops and supermarkets. You can find more information on the UK government website: https://bit.ly/3jqUvs9

Are your Blue Badge parking bays still available to park in? 
Blue Badge parking bays are still available and are located around the park, including adjacent to Harveys and in front of Costa, Laura Ashley and Wren Kitchens.

Why are you not taking people’s temperature?
Queensgate Centre is following current UK government guidance to ensure the safety of our staff and visitors. Temperature checking is not currently required.

Can I bring my children?
Government guidance recommends shopping alone where possible. However, we understand that this is not always possible with families.  

Why is there a limit to the queue numbers outside certain shops?
This is for the safety of all shoppers, to aid in a safe customer flow throughout the park and retail stores whilst adhering to social/physical distancing guidelines.